Customer Service

Our team is here to help you. If you have a question, we will do our best to get back with you in a timely manner. You can reach us Monday-Friday 8:00am – 4:30pm PST. In the meantime, take a look at our product pages and training videos in an effort to help answer any questions you may have.

Hartwell Medical is known for high-quality innovative products and superb customer service. If you have any questions about the use or care of our products, our customer service personnel will be happy to assist you. Please fill out this form and we will get back to you promptly. Please do not use this form for solicitations or unrelated customer care questions. If you would like to speak with someone with a customer service question, please contact the main office. Thank you.

Need To Speak With Us? (We’re Friendly)

Our Office Hours Are Monday – Friday 8:00am – 4:30pm PST

Our Main Office Phone Numbers Are:

760-438-5500 or 800-633-5900

Fax Us (Hit Send) And We’ll Get Back In Touch With You Promptly.

Did you know…The first recognizable version of what we consider the telephone fax was invented in 1964 by the Xerox company, but the technology that led to that advancement was created much earlier. In fact, it was Alexander Baine in 1843 who invented the electric printing telegraph. So, by all means. Fax away!

Our Physical Address

Our Office Is Located At:

6354 Corte del Abeto, Suite F,  Carlsbad CA 92011